🔒 Privacy Policy

Effective from: 2nd July 2025

Sequoia Studios Ltd (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and other applicable privacy laws.

1. Who We Are

Sequoia Studios Ltd is a photography and digital marketing company providing services to food, drink and hospitality businesses.

For the purposes of data protection legislation, we are the "data controller" of your personal data.

2. What Personal Data We Collect

We may collect and process the following data:

• Identity and Contact Data: Name, email address, phone number, business name.

• Transaction Data: Details of the services you have purchased from us.

• Marketing and Communication Data: Your preferences in receiving marketing from us.

• Usage Data: Information about how you use our website.

• Technical Data: IP address, browser type and operating system.

3. How We Collect Your Data

We collect data in the following ways:

• Direct interactions (e.g. filling out contact forms, email enquiries)

• Automated technologies (e.g. cookies, analytics tracking)

• Publicly available sources (e.g. business websites, social media)

4. How We Use Your Data

We will only use your personal data when the law allows us to. Common uses include:

• To respond to enquiries or provide services

• To manage our relationship with you

• To improve our website and user experience

• To send relevant marketing communications (if you’ve opted in)

5. Legal Basis for Processing

We rely on the following lawful bases:

• Contract – where processing is necessary for the performance of a contract.

• Consent – where you have given us permission.

• Legitimate Interests – to promote and grow our business in ways that do not override your privacy rights.

6. Data Retention

We retain your personal data only for as long as necessary for the purposes set out in this policy, including legal or accounting requirements.

7. Sharing Your Data

We do not sell or rent your data. We may share your data with trusted third parties who assist us in operating our website and business, such as:

• Email marketing providers

• Website hosting companies

• CRM and invoicing platforms

All service providers are required to keep your information confidential and secure.

8. Your Rights

You have rights under data protection laws, including:

• Access to the personal data we hold about you

• Correction of inaccurate data

• Deletion of your data (right to be forgotten)

• Restriction of processing

• Objection to processing

• Data portability

To exercise any of these rights, please contact us at hello@sequoiastudios.co.uk.

9. Data Security

We use appropriate security measures to protect your data, including SSL encryption and secure access controls.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to read their privacy policies.

11. Contact Us

If you have any questions about this policy or your data, please contact:

Sequoia Studios Ltd
Thirlestane Court, Tilford Road, Hindhead GU26 6SH
Email: hello@sequoiastudios.co.uk
Tel: 07837 767893

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.